Questions and answers

A preliminary figure from WhatsApp photos takes about five minutes. A full examination in the office takes 15–20 minutes.

No. It is fixed. It changes only if the real condition differs from the photos — for example, if the watch does not run.

Up to 100,000,000 ₸, in cash or by transfer. For large amounts, please call ahead.

The piece itself and a Kazakhstan identity document. Papers raise the valuation but are not required.

The premium Swiss segment: Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Breguet, A. Lange & Söhne, Jaeger-LeCoultre, Vacheron Constantin, Omega, IWC, Panerai, Hublot, Cartier and other leading manufactures.

Plastic-cased watches, Soviet and Chinese brands, and the mass segment — Tissot, Hamilton, Rado, Oris, Certina and similar.

Yes. A full set adds about 10–15%, but its absence does not block the deal.

Yes. Scratches, wear and earlier repairs affect the price, but they are not a reason to refuse.

From one day to twelve months. Interest is charged for the actual days, with no rounding up to a month and no hidden fees.

Loan amount × rate ÷ 30 × the number of days.

Citizens of Kazakhstan over 18, with an identity document and the object of collateral.

Yes. Send us the item number on WhatsApp and we will hold it for a visit to a convenient branch.

Preventive work on the movement is guaranteed for at least one year. A fault linked to that work is put right free of charge.

Entirely. We do not share client details or discuss a deal with third parties.

Every office is secured, and the meeting is in a private room. For a large deal, call ahead and we will arrange the visit.

Yes, under the law of the Republic of Kazakhstan, with a signed contract.